Attendant Services

Priority Area

Attendant services are services provided to people with disabilities to assist with routine activities of daily living such as dressing and bathing. In many cases attendant services are directed by the person with the disability. ARCH’s work in this area addresses situations where people are being abused by those who are providing assistance to them, where the amount of attendant services a person is receiving is reduced or lost, and where the contract between the person receiving the care and the person or company giving the care removes the rights of the person with a disability.

ARCH’s activities in attendant services include:

  • conducting law reform, public and continuing legal education and community development projects in attendant services [see services for community];
  • providing summary legal advice to people with physical and mobility disabilities who are consumers of attendant care services [see services for individuals];
  • providing legal representation to people who receive attendant services where those people experience ongoing abuse from their service provider or their services are unjustifiably reduced or terminated. ARCH negotiates with service providers and/or Community Care Access Centres (CCACs), and represents people before the Health Services Appeal and Review Board and the Divisional Court [see services for individuals]. To qualify for legal representation, clients must meet Legal Aid Ontario’s financial eligibility guidelines.

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