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Tags: customer service

Submission – Brief to the Ontario Government on Necessary Revisions to the 2007 Customer Service Accessibility Standard, 2016

PDF and RTF versions of this submission are available at the end of this page. Introduction In this brief, the Accessibility for Ontarians with Disabilities Act (AODA) Alliance and ARCH Disability Law Centre (ARCH) jointly present concrete, workable, and much-needed revisions to strengthen the Customer Service Accessibility Standard. The Ontario Government can easily implement these…Read More



Last Modified: July 10, 2019

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