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Update: Senate Committee Adopts Amendments which Strengthen Bill C-81- Accessible Canada Act


Bill C-81, An Act to ensure a barrier-free Canada, continues its journey through the legislative process. If it becomes law, this Act may lead to new requirements for advancing accessibility in federal employment, transportation, services, information and communications, and other areas.

On May 2, 2019 the Senate Standing Committee on Social Affairs, Science and Technology (SOCI) made a number of amendments to Bill C-81. Many of these amendments were adopted in response to the written and oral submissions that the Senate received from disability groups and members of disability communities across Canada. ARCH supported disability communities in their advocacy, and made our own oral and written submissions to the Senate. A common theme among these submissions was the need for the Senate to make changes to strengthen Bill C-81 and ensure that it achieves its purpose of a barrier-free Canada.

What Amendments Did the Senate Committee Adopt?

Including Timelines: SOCI adopted amendments which add a timeline of 2040 for realizing a barrier-free Canada. Amendments also clarify that this timeline does not authorize any delay in removing or preventing barriers to accessibility, and that action to advance accessibility should be taken as soon as reasonably possible. Including timelines is an important accountability mechanism, which many disability organizations advocated for, including the AODA Alliance, the Council of Canadians with Disabilities and ARCH.

Taking Intersectionality Into Account: SOCI adopted an amendment which incorporates intersectionality into the principles of Bill C-81. Laws, policies, programs, services and structures must take into account disability and the multiple and intersectional forms of discrimination faced by persons with disabilities. This change means that organizations will have to take into account intersectionality when developing their accessibility plans. Throughout the legislative process, ARCH and other disability organizations have consistently advocated for incorporating barriers related to intersectionality into Bill C-81. Persons with disabilities and disability communities have been firm that laws, policies and programs about disability and accessibility must address the lived experiences of whole persons, not just their disabilities.

Protecting Existing Human Rights of People with Disabilities: SOCI adopted an amendment which clarifies that nothing in Bill C-81 or its regulations limits the legal obligations that organizations already have to accommodate persons with disabilities under the Canadian Human Rights Act and any other federal laws. ARCH and other disability advocacy groups highlighted to SOCI the importance of this amendment.

Protecting Existing Human Rights of Passengers with Disabilities at the Canadian Transportation Agency: Under Bill C-81, we expect that most complaints by passengers with disabilities about barriers in air travel, train travel, and every other kind of transportation that the Federal Government regulates, will go to the Canadian Transportation Agency (CTA). The Bill gives the CTA power to make regulations to set enforceable standards on what barriers these transportation providers must remove and prevent.

However, subsection 172(2), a provision that is currently in the Canada Transportation Act, effectively means that once the CTA make these regulations and transportation providers, like airlines, comply with these regulations, they do not need to do anything more. This is problematic because the regulations that the CTA sets may not meet the duty to accommodate protections that people with disabilities have under human rights law. Under subsection 172(2), if a passenger with a disability complained to the CTA that an airline or other transportation provider should have accommodated their disability, their case would fail if the airline complied with the CTA regulations. A more detailed analysis of this issue is in ARCH’s Final Report: Legal Analysis of Bill C-81, available by going to: ARCH and the AODA Alliance highlighted to SOCI the importance of repealing the problematic section 172(2) of the Canada Transportation Act.

SOCI did not repeal subsection 172(2), but adopted an amendment which changes it. The amendment allows the CTA to find that there is a barrier to accessibility, even if the transportation provider has complied with all the CTA regulations. For passengers with disabilities, this means they could file a complaint with the CTA that they faced an undue barrier in the federal transportation system, and insist that the transportation provider do more than what the CTA regulation requires. The passenger with a disability could win their case, even if the transportation provider has complied with all the CTA regulations. However, the CTA could only order the transportation provider to take “corrective measures”. The CTA could not order the transportation provider to pay the person damages or money compensation. This is different than for other complaints to the CTA about inaccessibility of the federal transportation system. Generally for these other complaints, the CTA can order the transportation provider to take corrective measures and to pay damages to the person who complained.

Recognizing Sign Languages: Communication is one of the areas in Bill C-81 for which new accessibility standards may be created. SOCI adopted an amendment that explains that communication includes the use of American Sign Language, Quebec Sign Language and Indigenous Sign Languages. Another amendment recognizes that sign languages are the primary languages for communication by Deaf persons in Canada.

Legal recognition of sign languages is an issue that Deaf communities in Canada have long advocated for. ARCH and other disability advocacy groups supported the Canadian Association of the Deaf in calling for Bill C-81 to recognize sign languages as an important acknowledgement that sign languages are not just disability accommodations, but are important for cultural and linguistic reasons.

These are some of the amendments that the Senate Committee adopted. While the amendments made address many of the issues raised by ARCH and other disability groups, they do not deal with all of our concerns and recommendations. A number of weaknesses remain in Bill C-81. One such weakness is the use of permissive language “may” rather than directive language “shall” or “must”. This language gives government and other bodies power to make and enforce accessibility requirements, but does not actually require them to use these powers. For example, the Bill allows the Government of Canada to make new accessibility regulations but does not require them to do so. Therefore, there is no assurance that such regulations, a cornerstone for advancing accessibility, will ever be made.

In addition to the amendments, the Senate Committee reported 2 observations to Bill C-81. The first addresses the concern expressed by many in the disability community that federal funding may continue to be spent on projects that perpetuate barriers. The observation encourages the federal government to ensure that any federal public money should not be used to create or perpetuate disability related barriers when it is reasonable to expect that such barriers can be avoided. The second observation emphasizes the importance of training in achieving a barrier-free Canada. It encourages the government to create standardized, effective training to ensure that all persons in Canada can expect the same level of access to all government services.

What Happens Next?

In the coming weeks, the amended Bill C-81 will come before the Senate for Third Reading. At that time, Senators will vote on whether to pass the Bill with the amendments adopted by SOCI. If the Bill passes Third Reading, it will return back to the House of Commons for approval. If it gets approval from the House, the Bill will then enter the final stages of the process to become a law.

ARCH is pleased that in response to submissions by disability communities across Canada, the Senate made a number of important amendments to strengthen Bill C-81.

Now, the Senate and the House of Commons must both act quickly to allow enough time for the Bill to finish it journey through the legislative process, before the Fall federal election is called.

If you support Bill C-81 becoming law with the changes that the Senate Committee has made, write to or tweet Minister Carla Qualtrough and Members of Parliament. Let them know they should pass Bill C-81 with all the amendments. For practical tips and information on how to do this, go to the AODA Alliance’s website:

More Information

Recorded video of the Senate Committee’s study of Bill C-81, with sign language interpretation, and the written submissions made by disability groups to the Senate can be found by going to: and selecting Bill C-81.

To read ARCH’s analysis of Bill C-81, and submissions ARCH made to the House of Commons and Senate, go to:

May 8, 2019