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Tags: disability accommodation

NOW: With Dave Brown – Features ARCH’s & Independent Living Canada’s New Vaccine Report

June 14, 2022 On June 14, 2022 AMI had a live radio episode featuring the main statistics and points of discussion from our Vaccine Report highlighting issues including inaccessibility and confusion on what was deemed as a priority group for obtaining the vaccine. Full Synopsis of the episode: Today on NOW with Dave Brown: Shaini…Read More

Case Summary and Analysis: Hejka v. The Regional Municipality of Durham, 2022 ONSC 2233

On April 12, 2022, the Divisional Court of Ontario released a seminal decision regarding the rights of persons with disabilities in accessing paratransit services. This decision is significant because it is a rare judicial pronouncement on how accessibility legislation must be interpreted and applied.  The Divisional Court decision made several important findings. First, it affirmed…Read More

ARCH and IAO Commemorate the 25th Anniversary of the Eaton Decision

April 29, 2022

ARCH and IAO Commemorate the 25th Anniversary of the Eaton Decision March 29, 2022 ARCH Disability Law Centre and Inclusion Action in Ontario (IAO) hosted an event commemorating the 25th anniversary of the Supreme Court of Canada’s decision in Eaton v. Brant County Board of Education. The two panels discussed the Eaton case, the current state of the law regarding inclusive education, and perspectives…Read More

News Release – Landmark Decision for Equal Access Won by ARCH Disability Law Centre

FOR IMMEDIATE RELEASE Landmark Decision for Equal Access Won by ARCH Disability Law Centre  (Toronto, Ont. April 22, 2022) On April 12, 2022, the Divisional Court released a decision in Hejka v. The Regional Municipality of Durham, 2022 ONSC 2233. This case involved access to accessible transportation services following the implementation of the Accessibility for…Read More

Families With Autistic Children Banned From Adopting Dogs From Canadian Rescue Group

April 5, 2022 Staff Lawyer, Ilinca Stefan, was featured in the Miami Herald’s article, Families With Autistic Children Banned From Adopting Dogs From Canadian Rescue Group Learn more here: https://www.miamiherald.com/news/nation-world/world/article259979935.html…Read More

Letter: Follow Up to Expanding Health Card Renewal Services to Persons with Disabilities

We welcome the Government of Ontario's recent announcement extending the deadline to renew health cards in light of the exigencies of the pandemic, and allowing those with Ontario Photo Cards the same opportunity to renew online as those with a driver’s license in the coming months. . However, it does not remedy the discrimination of persons with disabilities without a driver’s license or an Ontario Photo Card.…Read More

Fact Sheet – My Rights at Work: Limits to the duty to accommodate in Ontario

August 12, 2021

Is my employer allowed to say no to my request for accommodation? What does the law say? Ontario’s Human Rights Code says that employers must provide disability-related accommodations, unless the qualification or standard is a justified job requirement, or if it causes the employer undue hardship. Justified Job Requirement If your request for accommodation is…Read More

Fact Sheet – My Rights at Work: Requests for disability-related accommodation in Ontario

August 12, 2021

What are my rights for disability-related accommodations at work? What does the law say? Ontario’s Human Rights Code (the Code) is a provincial law that says persons with disabilities in Ontario have the right to be free from discrimination in employment. Persons with disabilities are protected from discrimination in all stages of the employment relationship,…Read More

CNIB and ARCH present: Serving Clients with Disabilities & Advocating for an Accessible Ontario

Continuing Professional Development lecture and group discussions with practical scenarios. This program is accredited by the Law Society of Ontario for Equality, Diversity and Inclusion Professionalism Hours (EDI Hours).…Read More

Fact Sheet – Procedural Accommodations at Administrative Tribunals: Accomodations in the Human Rights Tribunal of Ontario (HRTO)

I am a self-represented Applicant at the Human Rights Tribunal of Ontario. I have a hearing coming up, but I need disability-related accommodations to participate in the hearing meaningfully. What are my rights? What does the law say? The Human Rights Tribunal of Ontario (the Tribunal) is required to provide disability-related accommodations to the point…Read More

Accessible Practice: Meaningfully Accessing Administrative Boards and Tribunals

Practice tips to secure accommodations clients need and ensure that they can participate in the administrative process in a meaningful way. …Read More

Case Summary and Analysis: Accommodating Addictions Disabilities in the Workplace

An analysis of how fundamental principles of discrimination law apply in cases where employees with disabilities are terminated for misconduct.…Read More

Fact Sheet – Tips for Lawyers and Paralegals in Ontario: Accommodating clients requiring a support person

My client requires a support person as a disability-related accommodation to participate in a meeting. Can I refuse to include the support person in the meeting with my client? What Does the Law Say? As legal service providers, lawyers and paralegals must accommodate their clients with disabilities to the point of undue hardship, as required…Read More

Fact Sheet – Tips for Lawyers and Paralegals in Ontario: Accommodating clients who need extra time

Can I charge my client additional legal fees for longer appointments when extra time is a disability-related need? My client requires more time to explain their legal issue than the routine thirty-minute appointment due to their disability. Do I need to accommodate my client? Can I charge them for the extra time I spend with…Read More

Fact Sheet – Tips for Lawyers and Paralegals in Ontario: Accommodating clients by communicating via email

My client asks to communicate via email as an accommodation. What are my professional obligations? What Does the Law Say? The Law Society of Ontario prohibits any form of discrimination, including against persons with disabilities. This prohibition and the obligation to provide legal services in accordance with Ontario’s Human Rights Code are detailed in the…Read More

Guide – Using Legal Services: A Guide for persons with disabilities in Ontario

This Guide is intended for persons with disabilities who are seeking or receiving legal services. The information in this Guide serves as legal information on the right to accessible legal services. It is not intended to be legal advice. PDF and RTF versions of this guide are available at the end of this page. Free…Read More

Guide – Tips for Lawyers and Paralegals on Providing Accessible Legal Services to Persons with Disabilities in Ontario

This Guide is intended for lawyers and paralegals who provide legal services to persons with disabilities. It is not intended to be legal advice. Please note that the information in this Guide does not apply to all situations. A person’s needs may vary over time and at different points in the day. Always ask the…Read More

Guide – Human Rights and Education in Ontario: A general guide for students

Please note that the information in this Guide does not apply to all situations. A person’s accommodation needs may vary over time and at different points in the day. Always ask the person with the disability how to most appropriately accommodate them. PDF and RTF versions of this guide are available at the end of…Read More

Advocacy Toolkit – Service Animals in Schools in Ontario

Please note that the information in this Guide does not apply to all situations. A person’s accommodation needs may vary over time and at different points in the day. Always ask the person with the disability how to most appropriately accommodate them. PDF and RTF versions of this toolkit are available at the end of…Read More

Accessible Practice: When Your Client Cannot Sign Documents

Alternatives for clients who have legal capacity, but who, because of a physical or sensory disability, cannot sign documents.…Read More

Submission – ARCH Submission to the Federal Standing Committee Considering Citizenship Act Amendments, 2016

April 13, 2016

PDF and RTF versions of this submission are available at the end of this page. Introduction We applaud the government’s introduction of Bill C-6 with the aim of restoring and fostering a diverse, fair and inclusive Canada. We ask the Standing Committee to take this opportunity to strengthen Bill C-6’s reforms by making small but…Read More



January 12, 2024